Contract award notice

HOS0069 - Digital Delivery Partner Work Page A

HOUSING OMBUDSMAN named xSolutions365Limited T/A Create Future as the supplier in an award dated 15 September 2026.

What the notice records

Buyer: HOUSING OMBUDSMAN
Supplier: xSolutions365Limited T/A Create Future
Company number SC371716 (Companies House)
Awarded value: £249,250 (the notice’s own figure, in GBP)
Award date: 15 September 2026
Notice published: 3 September 2026
Category (CPV): Design and execution of research and development (73300000)
Description: The Housing Ombudsman (HOS) is considering options to recommission its patchwork of customer-facing software, introducing an integrated customer 'front door' that better supports existing and future strategic priorities, including the possibility of a major expansion of its service to the Private Rented Sector (PRS). The project directly supports the following strategic aims listed in the 26/27 business case and 2030 corporate strategy. To help define the requirements and understand the potential of a new suite of digital tools, HOS require the support of a Digital Delivery Partner who can facilitate and complement our in-house knowledge and expertise.
Source: Contracts Finder — official notice